Frequently Asked Questions
Questions about my graphic design service
Have another question? At the bottom of the page you can post a new question or leave a comment, or for a reply via email, use the form on my contact page
How long does the design process take?
I am happy to work at the pace that suits you. How long it takes will depends on the size of the project, the complexity, my work load and your deadlines.
Once I receive your brief and your payment has been taken, I will send you the first tailor made designs within 2 to 5 working days, as agreed in our initial discussions.
I usually send revision within 2 working days.
The amount of time required to complete any project also depends on how long you take to respond at each stage.
Can you send me some designs before I make the payment?
My portfolio is a window on my work, the website a statement of my work ethos, which should help you make an informed decision on whether to use my services. The time and commitment needed to produce initial designs is a significant part of the design process.
What if I don`t like any of the initial designs?
If the initial designs offered are not quite what you were expecting, tell me, I won’t be offended.
Before I go back to the drawing board, I would find out more about you and your business. I will ask you what you do and don’t like about the different ideas offered.
At this point I usually ask if we can work on some new ideas. For your peace of mind, I offer a money back guarantee in the initial stage of the design work.
See our money back guarantee. Click here to read more
See how it works. Click here
Will I own the copyright?
Design Elements will hand over the copyright for all your artwork when the project is completed. Read more.
If you require trademark registration then please visit the UK Government website for information.
What does web optimised mean?
When building a website it is important that your images look the best they can while being as small a file as possible. I will use my expertise to keep your website loading as fast as possible before interest is lost.
What is a vector file?
A vector file, is a way of delivering your final artwork in a format that can be scaled up or down without the loss of quality.
Do I get files that I can give to my printer?
If we are working on designs for print, you will receive the final files so that you can use a printer of your choice.
Do you take care of the printing?
Yes I can. I use reliable, experienced, high quality trade printers and am happy to provide you with a quote.
What’s the difference between logo design and branding?
A logo is a simple device to make something or someone easy to identify. Branding is about how you use your logo on every aspect of your identity and promotion. The aim is to give you and your business an interesting personality, which in theory makes customers loyal to you.